Linen

Linen Support

Linen lets you follow meetings on your Mac with live, translated captions, then read the minutes afterward on a calm, magazine-like page.

Contact

Email us at inquiry@nue-tech.jp. It helps if you include the Linen version (shown in About Linen) and your Mac model and macOS version.

Linen has no accounts and does not collect usage data, so we cannot see what is happening on your Mac. Please describe the problem in your email. You don't need to send recordings or minutes.

Published by Nue Inc.

Requirements

Linen for iPhone

Linen for iPhone (1.0) listens to the meeting in front of you through the iPhone microphone and turns it into captions and minutes. It works on its own on your iPhone and does not connect to Linen on your Mac (there is no sync yet). It requires an iPhone with iOS 26 or later. Japanese–English translation requires Apple’s translation to be available on your iPhone.

Frequently asked questions

Other participants are not being transcribed.

Linen receives the meeting app's audio output through a Core Audio process tap. The first time, macOS asks for System Audio Recording permission. If you declined, allow Linen in System Settings > Privacy & Security. Screen recording permission is not needed.

My own voice is not being transcribed.

Linen needs microphone access. Turn on Linen in System Settings > Privacy & Security > Microphone.

Recording doesn't start when a meeting begins.

Linen notices a meeting when a meeting app starts using the microphone, so Linen needs to be running. Turn on Open at Login in Settings to keep it ready. Browsers and Slack are set to ask before recording by default. You can change this per app in Settings > Auto-Record.

Captions appear without translation.

Translation needs macOS translation language data. Install it from the first-launch guide or when Linen asks later. While it installs, the caption bar shows "Preparing translation".

Where does the High Accuracy model come from?

Only when you press Download in Settings > High Accuracy Mode does Linen download a speech model from Hugging Face. The default model is about 630 MB. Captions, translation, minutes and the reader all work without it. To remove it, use Model Location in Settings.

Where are my recordings and minutes stored?

By default, everything is kept in Linen's container on this Mac. In Settings > Storage > Where Meetings Are Kept, you can move meetings to a folder you choose, on this Mac or a connected disk. Folders synced by a sync service and network volumes can't be chosen. Wherever they are kept, nothing is sent to a server. You can export minutes as Markdown and dictionaries as CSV.

Linen asked for access to my calendar.

Linen asks only when you click “Connect Calendar” in the menu bar, the library or Settings. It reads today’s events to show your next event, notify you 1 minute before it starts, and let you record from it. Events never leave your Mac. If you decline or never connect, recording, captions and translation work as usual. You can revoke access in System Settings > Privacy & Security > Calendars.

How do I delete a meeting?

Meetings you delete in the library stay in Recently Deleted for 30 days, and you can restore them from there. To delete one right away, choose Delete Now in Recently Deleted. To remove older audio automatically, set Keep Audio For in Settings.

Do I need to tell other participants that I'm recording?

When you record a meeting with other people, please let them know. In some regions, everyone in the conversation must agree. When recording starts, Linen copies a short notice to your clipboard that you can paste into the meeting chat (you can turn this off in Settings).

Privacy

Audio, text and calendar events never leave your Mac. See the privacy policy at https://nue-tech.jp/linen/en/privacy.